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HELP when feeling low

Contact us - Student Centre

If you need advice or guidance you can find us in the Student Centre, located in the Europa building.

  studenthelp@tees.ac.uk

Telephone: 01642 342277

(Monday - Thursday 8:30 - 17:00 and Friday 8:30 - 16:30)

Help in emergency situations

Emergency situations

If you find yourself in a crisis situation it's important to go to a place of safety. Tell a family member or friend how you're feeling so they can help you get the support you need. For urgent help and support contact:

Organisation Telephone number Support
Emergency services 999 For any emergency requiring urgent assistance
NHS 111 Medical non-emergency advice
Roseberry Park                           (Crisis Mental Health Assessment Suite)

01642 837300  -  OR turn up to reception to be seen - no referral needed

For anyone experiencing suicidal thoughts who may be at risk of harm and unable to keep themselves safe
  • If you're having an urgent mental health issue you should contact your GP straight away. You can search for a local GP to register with using the NHS website.
  • If you have an urgent mental health issue outside of normal GP practice hours, contact the out of hours service on 0300 123 1851. The out of hours service is open Monday to Thursday, 6pm to 8am, and from 6pm on Friday to 8am on Monday. They are also open all day on Bank Holidays.
  • The Mental Health Matters confidential helpline offers emotional support and guidance seven days a week, from 6pm to 6am, by calling 0800 052 7350. Mental Health Matters can be contacted about a range of issues for which you may need emotional support, including bereavement, relationship problems, loneliness and stress. The helpline can provide ongoing support over a longer period of time, as well as supporting people who care for those with mental health needs.
  • Student & Library Services (SLS) are based in the Student Centre (Europa Building) and open 8.30 to 5.00 Monday to Thursday. On Friday the Centre is open 8.30 to 4.30. Tel: 01642 342277