Skip to main content

New students

Contact us - Library

For help with a variety of enquiries you can contact the Library by:



  Teesside University Library

Telephone: 01642 342100 (Monday - Friday 09:00 - 17:00)

At the iZone on the ground floor of the Library during staffed opening hours

Library help live: Instant chat 4.45pm - 10.00am, 7 days per week at

Feedback on our services

Your Teesside University Smart Card (TUSC)

You can collect your first TUSC from your school - please bring proof of enrolment with you.

Your TUSC allows you to:

  • Borrow and renew books - you will need your User name and PIN to do this
  • Access to University buildings and the Library during self service hours
  • To use the MyPrint/photocopying system in the Library and around campus
  • To make cashless payments at catering outlets throughout campus
  • Use as a form of Identification

Access to your Library account is via your University User name e.g. X1234567 and 4 digit PIN, for information on how to set up or change your PIN click on the link below.



The MyTUSC services page enables you to select TUSC related actions such as cancel or replace a lost TUSC, add funds to Cashless catering or MyPrint.

Please Note: you should have set your security details and PIN at MyLogin before performing any actions.

What is my PIN?

You need a PIN to borrow items from the library, to renew and reserve items online via My Account. You can set up your own PIN or re-set an existing PIN by logging on at: MyLogin.

Select the option to Manage Password & Security Details and follow the onscreen instructions.

IT User name & Password

Your IT User name and password given to you by your school enables you to:

  • Log into PCs on campus
  • Access online databases and journals off campus (see link below)
  • Access your student email account

You can register your security details for password recovery, change your password and create your PIN using the MyLogin link below.

MyMail (Email)

Your student email address is the official University communication channel, your Library notifications will be sent to this address. The following link gives more information.


You will need to register for MyPrint by visiting and selecting the 'Register for MyPrint' option. You can top up your MyPrint credit here (min £1, max £250) using a valid credit/debit card or PayPal account, you will need your Student ID and date of birth.

You can also top up your credit using one of the MyPrint creditors located in the Middlesbrough Campus  Library (Ground floor,  Floors 1 & 2) creditors will accept coins and notes from 5p to £20. Alternatively you can ask a member of staff at the iZone in the Library during staffed opening hours.


Printers in the Library

Printers are located throughout the Library as follows:

Ground floor - 1 colour and 1 mono printer

Floor 1 - 1 colour and 3 mono printers located on both outer sides of the floor

Floor 2 - 1 colour and 3 mono printers located on both outer sides of the floor

For more information see the link below.

What is MyQuest?

MyQuest is a hands on game that introduces students to key features of Student & Library Services.

It is organised for foundation and first year students, details will be made available to you by Academic Librarians or Tutors.