Self service machines are located on the ground floor of the Library at both campuses. To borrow items you will need your TUSC and PIN and follow the on screen instructions, keep your receipt to show renewal/return dates. Please ask a member of staff if you would like any help.
Access to HE/External
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You need a PIN to borrow items from the library, to renew and reserve items online via My Account. You can set up your own PIN or re-set an existing PIN by logging on at: MyLogin.
Select the option to Manage Password & Security Details and follow the onscreen instructions.
Please check The Catalogue to ensure that the item you are requesting is held in stock and complete a request form via the link below. You need to complete the book details and identify the site you wish to collect your item from. You will receive an email notification when the item is ready to collect.
If a book is listed on the catalogue as 'Available' but you cannot locate it on the shelves, please ask a member of staff for help. Library staff will try to locate the book for you and complete a Missing book form. If the book is shown as being located in the Campus Store, you can reserve this item in the normal way, see Reservations.
If you wish to inform the library about a book you think is missing you can complete the notification below.
The Campus Store is in a separate building. Items held in the Campus Store are often older, less current items. You can request items from the Campus Store and you will be notified via email when they are ready to collect. Items may not be ready to collect the same day.
A book in the Campus Store can be requested by placing a reservation on the item. You will require your User name shown on your TUSC and your PIN.
If a Campus Store item is already on loan, you can reserve it. See http://libguides.tees.ac.uk/borrowreturnrenew/reservations
If you do not have a Library account, please complete a Store Request Form available from the Library iZone.
To request journals which are not available online please see journals access for more information.
Items can be renewed up to 12 times as long as they haven't been reserved by another customer. Very overdue Items will result in a library account stop and a replacement item invoice sent to the borrower.
If fines or charges remain outstanding for 2 days or more a stop will be placed on your account preventing new loans, reservations and ILL requests. You can still renew your current loans as long as they have not been reserved by another customer.
You will be prevented from borrowing if your library account has expired. Please see a member of Library staff for further help.
Items which cannot be taken out of the Library are clearly labeled as Reference only, print journals are also for reference use and cannot be borrowed.
The Library may be able to obtain the book you require via the Inter Library Loans Service. This service is available to some categories of students and to university staff. For more information see Inter Library Loans
If you would like someone else to collect items on your behalf, you need to provide them with a signed letter of authorisation stating what permission has been granted, you can use the letter of authority available from the link below. In all cases the third party must present your TUSC with every transaction.
To cancel your TUSC (Teesside University Smart Card) and order a replacement (£5 charge), visit MyTUSC Services, you will need your User name and password. Replacement TUSCs can be collected from the Library iZone at Middlesbrough Campus or the Darlington Campus Library Desk during staffed hours.
If you need a replacement due to a name change or your TUSC is damaged and not functioning correctly this will also be provided free of charge at the Library iZone or the Darlington Campus Library Desk. You will need to take your current TUSC with you to exchange for the replacement.