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Contact the Library

For help with a variety of enquiries you can contact the Library by:

email iconlibraryhelp@tees.ac.uk

telephone icon01642 342100  (Monday - Friday 9am to 5pm)

  

   

 

 

Find us and check our opening hours

Feedback on our services

Urgent help and support for mental health

Can I join the Library as a member of the public?

You can pay to join the Teesside University Library as an external member if you are aged 18 or older. Membership allows you to use the library during staffed hours. Please note that all membership requests and renewals are subject to approval. University and Library regulations (link below) apply to all users.

To apply for a new membership or to renew your existing membership, please see the details below on external membership.

Please note: 

  • PCs and our electronic information resources, such as online databases and electronic journals are not accessible to external members due to licensing restrictions

  • Access control gates are fitted at the entrance to Middlesbrough Campus Library, members need a TUSC to enter and exit the library. Please remember to swipe in and swipe out with your TUSC each time, otherwise you may have problems entering the Library on subsequent visits
  • During self service hours access to the Library is via TUSC for Teesside University Students & Staff only

External membership

External membership costs £40 per year and enables you to borrow a maximum of 12 standard loan items at any one time, loaned for up to 4 weeks with a white date label. See also information on membership concessions below.

Please note: Membership does not include access to IT facilities due to licensing restrictions.  Membership charges are reviewed annually and may change.

 

How do I apply for a paid membership?

You can apply for new memberships and renewals via the online shop (you need to be aged 18 or over) 

 

Membership concessions

There are a number of concessions in place which may entitle you to a free membership, as follows:

External users may apply to the Director of Student & Library Services for a remission of the borrowing subscription in cases of hardship by writing to: Student & Library Services, Teesside University, Middlesbrough Tees Valley TS1 3BX, or email libraryhelp@tees.ac.uk

 

Collect your TUSC

You will receive an email when your request has been approved, you will need to provide proof of identification which includes your name, address and date of birth. The library will provide you with a Teesside University Smart Card (TUSC), this is required to borrow material from the library and allow you access the library building. The Library Welcome Desk staff will capture your image for your TUSC and provide you with your PIN. 

Other information

Need a PIN?

  • You will be given a PIN when you collect your card 
  • You can ask for a PIN at the library Library Welcome Desk
  • Contact us to request that it is posted out to you

 

Borrowing books

Your membership allows you to borrow up to 12 standard loan items.  These items have white date labels.  Please note fines for late return of borrowed items may apply. Check the Library Catalogue to find out what books we have in stock, reserve items or renew your loans

 

Renewal of Library items

You can renew your loans:

  • Online - 24/7 by accessing My Account via the The Catalogue. See the following information on how to do this,  you will need your User name (e.g. LX1234567) and your 4 digit PIN
  • Telephone - Monday - Friday 09:00 - 17:00, 01642 342100

You can also renew your loans by visiting the Library during staffed hours at the catalogue points located throughout the Library or at the Library Welcome Desk (during full service opening hours)