SLS support services and the Students’ Union will operate as normal until 5pm on 19 December 2025.
Online help available
The Library website enables access to a host of electronic resources available to you, please visit the Library website homepage to begin your search to access ebooks, databases, subject guides, reading lists and more.
Current Students pages holds a wealth of information and details on the support and advice available.
UNIverse, our dedicated self-service portal has everything you need in one place, you can find advice and answers to frequently asked questions.
This guide details services, activities and information you may find useful over the Winter vacation period.
SafeZone is a free app for staff and students that connects you to the University security team if you ever need first-aid or urgent help when you're on campus. Use the link below for information on downloading and registering.
Elm Tree Medical Centre a local NHS General Practice will be in the Library (11am - 2pm) over the vacation period on the following dates, to help students and staff get set up with a local GP, as well as giving more information on when to reach out to your GP and the best ways to do this.
Blood pressure checks, height and weight checks are available. If you have any questions about available NHS services, pop along and say hello!
Answering enquiries Monday - Friday 9am to 5pm
(Times differ during Public Holidays)
UNIverse is our dedicated self-service portal, you can find lots of useful and important information on UNIverse via the link below.
Help is also available as follows, use the links below for more information.
| For IT help during: | Contact: |
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Monday -Thursday 8:30am - 5pm & Friday 8:30am - 4.30pm Up to Friday 19 December 4.30pm |
Face to face: Digital Futures Lounge (SLB1.23) Email: ithelp@tees.ac.uk Telephone: 01642 342220 |
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From Friday 19 December 4.30pm - Monday 5 January 2026 8.30am University reopens Monday 5 January 2026
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Email: ithelp@tees.ac.uk
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If you are having trouble logging in or using electronic Library resources, these FAQs can help:
Library: Unable to access ebooks
University catering venues will close at 4pm, on Friday 19 December and will reopen on Monday 5 January.
Students can pop in to the Library for a free hot drink and a chat between 10am and 4pm on Monday 22 and Tuesday 23 of December. There's also board games if you fancy that.
Vending is available on Floor 1 in the Library during the Christmas closure period.