SLS support services and the Students’ Union will operate as normal until 5pm on 20 December 2024. Online help available
The Library website enables access to a host of electronic resources available to you, please visit the Library website homepage to begin your search to access ebooks, databases, subject guides, reading lists and more.
Current Students pages holds a wealth of information and details on the support and advice available.
UNIverse, our dedicated self-service portal has everything you need in one place, you can find advice and answers to frequently asked questions.
This guide details services, activities and information you may find useful over the Winter vacation period.
SafeZone is a free app for staff and students that connects you to the University security team if you ever need first-aid or urgent help when you're on campus. Use the link below for information on downloading and registering.
Elm Tree Medical Centre a local NHS General Practice will be in the Library (11am - 3pm) over the vacation period on the following dates, to help students and staff get set up with a local GP, as well as giving more information on when to reach out to your GP and the best ways to do this.
Blood pressure checks, height and weight checks are also available. If you have any questions about which services are available to you on the NHS, pop along and say hello!
UNIverse is our dedicated self-service portal, you can find lots of useful and important information on UNIverse via the link below.
Help is also available as follows, use the link below for more information.
| For help during: | Contact: |
| Monday 23 December 2024 |
Email: ithelp@tees.ac.uk Telephone: 01642 342220 (local rate charge) from 5pm onwards |
|
Tuesday 24 December – Sunday 5 January 2025.
|
Email: ithelp@tees.ac.uk Telephone: 01642 342220 (local rate charge) |
|
University reopens Monday 6 January 2025 |
Email: ithelp@tees.ac.uk Telephone: 01642 342220 (local rate charge) |
If you are having trouble logging in or using electronic Library resources, these FAQs can help:
Library: Unable to access ebooks
University catering venues are now closed. Venues will reopen on 6 January, with the exception of 79 (Curve) & Vita (Bios) which will reopen 20 January.
Students can pop in to the Library for a free hot drink and chat between 10am and 4pm on Monday 23 and Tuesday 24 of December.
Vending is available on Floor 1 in the Library during the Christmas closure period.
We would love to hear your feedback, please take a few minutes to complete and submit this form. 
As a token of our appreciation, you will be automatically entered into a prize draw for a chance to win a £50 food voucher.
Winners will be selected at random and notified via email week commencing 6th of January 2025.