For help with a variety of enquiries you can contact the Library by:
libraryhelp@tees.ac.uk
01642 342100 (Monday - Friday 9am to 5pm)
Find us and check our opening hours
Feedback on our services
Urgent help and support for mental health
Networked student workstations are located throughout the Library, you can book a group space on Floor 1
Accessible PCs are available on all floors of the Library - see Library Accessibility for more details
Apple Macs - there are 2 on Floor 2 and 4 on Floor 3.
iPad loans - iPad loan units are located on both outer sides of Floor 2- use the link below for more information
See New students for initial help.
Energy saving settings are applied to all Library machines, machines unused for 30 minutes will go into sleep mode. Moving the mouse or pressing a button on the keyboard will wake them up.
Your IT User name and password given to you by your school enables you to:
You can register your security details for password recovery, change your password and create your PIN using the MyLogin link below.
All PCs in the Library will launch AppsAnywhere automatically as soon as you login. AppsAnywhere will show you all the additional software that is available to you through the PC you are logged into. The list of available software varies depending on which School or Department you belong to.
Once the AppsAnywhere page has launched, simply select the software you want to use by hovering over the icon.
Click on Launch to start the software or you can find out more about the software by clicking on More Info.
You can open the AppsAnywhere window at any time by clicking on the shortcut on the desktop.
For more information on AppsAnywhere see the help sheet below. If you have a query relating to the software available in the Library, please see a member of staff or contact us.
You will need to register for MyPrint by visiting MyTUSC.tees.ac.uk and selecting the 'Register for MyPrint' option.
You can top up your MyPrint credit here (min £1, max £250) using a valid credit/debit card or PayPal account, you will need your Student ID and date of birth.
Printers in the Library
All printers can print A4 and A3, mono and colour. Printers are located in the Library as follows:
Ground Floor - 2 printers, front corner Student Union side of the building
Floor 1 - 4 printers, 2 on each side of the building
Floor 2 - 4 printers, 2 on each side of the building
Your student email address is the official University communication channel, your Library notifications will be sent to this address. The following link gives more information.
There is lots of free online support available to help you learn how to use Microsoft Word, Excel and PowerPoint.
Take a look at the Microsoft Office online support guide for more details.