For help with a variety of enquiries you can contact the Library by:
libraryhelp@tees.ac.uk
01642 342100 (Monday - Friday 9am to 5pm)
Find us and check our opening hours
Feedback on our services
Urgent help and support for mental health
Networked student workstations are located throughout the Library, you can book a group space on Floor 1
Accessible PCs are available on all floors of the Library - see Library Accessibility for more details
Apple Macs - there are 2 on Floor 2 and 4 on Floor 3.
iPad loans - iPad loan units are located on both outer sides of Floor 2 - use the link below for more information
See New students for initial help.
Energy saving settings are applied to all Library machines, machines unused for 30 minutes will go into sleep mode. Moving the mouse or pressing a button on the keyboard will wake them up.
Your IT User name and password given to you by your school enables you to:
You can register your security details for password recovery, change your password and create your PIN using the MyLogin link below.
The University also provides access to range of systems, software and apps on desktop PCs available on campus. You can also log in to a PC on campus and visit https://appsanywhere.tees.ac.uk/.
If you need support or advice please use the links below to contact IT Services.
You will need to register for MyPrint by visiting MyTUSC.tees.ac.uk and selecting the 'Register for MyPrint' option.
You can top up your MyPrint credit here (min £1, max £250) using a valid credit/debit card or PayPal account, you will need your Student ID and date of birth.
Printers in the Library
All printers can print A4 and A3, mono and colour. Printers are located in the Library as follows:
Ground Floor - 2 printers, front corner Student Union side of the building
Floor 1 - printing facilities on both sides of the building
Floor 2 - printing facilities on both sides of the building
Your student email address is the official University communication channel, your Library notifications will be sent to this address. The following link gives more information.
There is lots of free online support available to help you learn how to use Microsoft Word, Excel and PowerPoint.
Take a look at the Microsoft Office online support guide for more details.