For help with a variety of enquiries you can contact the Library by:
libraryhelp@tees.ac.uk
01642 342100 (Monday - Friday 9am to 5pm)
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Go to Discovery here to access My Account
To help you manage your account effectively and to obtain study resources, the Library produces a number of different email notifications sent to your University email address.
Courtesy notices are sent prior to the due date and on the day loans are due, they are just a courtesy reminder and will not be re-sent if they cannot be delivered to your email account. You are responsible for ensuring that your items are renewed or returned on time as overdue charges will be applied.
Overdue notices are emailed to you when items are overdue. A block will be placed on your account when items are 14 days overdue. Items which are significantly overdue will result in an invoice being raised for the replacement cost (£75 per item)
Reservation notifications alert you via email when your reserved item/s are available to collect.
Inter Library Loan notifications are sent via email for items received, cancelled, delayed, recalled or when the British Library require further information. To reply, please email libraryhelp@tees.ac.uk