The Reservation service enables you to reserve printed items which are on loan to other borrowers. If items are 'available' on the Catalogue you can get the items immediately from the upper floor book shelves, you do not need to reserve available items.
Once notified you can collect your items from the self collect reservations trolley on the Ground floor of the Library You must wait for your notification saying your item is ready to collect before you come to the Library.
Items which are on loan can be reserved using your User name as shown on your TUSC and your PIN.
Teesside University Students and Staff can request an item from Middlesbrough Campus for collection from the Darlington Campus. Books are delivered to Darlington campus weekly, every Wednesday and Friday. Items will be available to collect from the Student Life Hub located on Floor 1 at Darlington Campus, you will need your TUSC and PIN. Items will be held for 2 weeks - please see SLS Services at Darlington Campus
How do I know when my reservation is ready to collect?
Your reserved item/s will be held for 1 week, after this time it will be returned to the shelves. Please let us know if you are having difficulty collecting the item/s in the given timeframe.
Check the status of your reservation status on My Account . If your request is showing as Reserved or Ready to collect, you can cancel it here.
You cannot reserve items if:
A maximum of two items, showing as ‘available’ on the Library Catalogue may be requested via emailing email@example.com
It may not always be possible to locate items on the shelves even if it shows as available. We will contact you by email if it has not been possible to locate your item/s and place a reservation on the copies which are on loan.