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Borrow, Return, Renew

Contact us - Library

For help with a variety of enquiries you can contact the Library by:

  libraryhelp@tees.ac.uk

  @TeesUniLib

  teesunilib 

  Teesside University Library

Check our opening hours

Telephone 01642 335019 (Monday - Friday 9am to 5pm)

Feedback on our services

Urgent help and support for mental health

Borrowing items

How to borrow

You can browse the book shelves in the Library to find items you want to loan, or check on the Library Catalogue. Available items are located on the upper floor book shelves. 

To borrow items you will need your TUSC and PIN, issue your items using the self service machines located on the ground floor of the Library following the on screen instructions, keep your receipt to show renewal/return dates.  Please ask a member of staff if you would like any help.

 

How many items can I borrow?

Loan type

Date label

Loan period

Students

Staff/Research

Access to HE/External

Standard White 4 weeks 18 26 6
Weekly Yellow 1 week -
High demand Green 3 days 3 3 -

If fines or charges remain outstanding for 2 days or more or loaned items are more than 2 days overdue,  a stop will be placed on your account preventing new loans, reservations and ILL requests. You can still renew your current loans as long as they have not been reserved by another customer.

What is my PIN?

You need a PIN to borrow items from the library, to renew and reserve items online via My Account. You can set up your own PIN or re-set an existing PIN by logging on at: MyLogin.

Select the option to Manage Password & Security Details and follow the onscreen instructions.

Book missing from the shelves?

If a book is listed on the catalogue as 'Available' but you cannot locate it on the shelves, please ask a member of staff for help. Library staff will try to locate the book for you and complete a Missing book form. If the book is shown as being located in the Campus Store, you can reserve this item in the normal way, see Reservations.

If you wish to inform the library about a book you think is missing you can complete the notification below.

Campus Store

The Campus Store is in a separate building, items held here are often older, less current items.

The Reservation service enables you to reserve books held in the Campus Store to collect from the ground floor of the Library, using your User name as shown on your TUSC and your PIN.  Please bear with us whilst we aim to satisfy your request as soon as we are able. You must wait for your notification saying your item is ready to collect before you come to the Library. Please let us know if you no longer need your items.

  1. Search the Library Catalogue to find the Campus Store book you require.
  2. A list of search results will be displayed
  3. Click on the orange Reserve this item button and enter your User name and PIN
  4. Click on the orange Login button to display your account
  5. Click the orange Reserve button, screen will say Request successful
  6. Click the Logout button to prevent anyone else accessing your account.

 

Store journals

To request journals which are not available online please see journals access for more information.

As these items can only be consulted in the Library, you should also pre-book a study space.

FAQs on borrowing

How long can I keep the items I borrow?

  • Standard loans (white label) borrow these for 4 weeks
  • Weekly loans (yellow label ) borrow these for 1 week
  • High Demand (green label) borrow these for 3 days

Items can be renewed up to 35 times as long as they haven't been reserved by another customer. Very overdue Items will result in a library account stop and a replacement item invoice sent to the borrower.

 

Why can't I borrow?

If fines or charges remain outstanding for 2 days or more or loaned items are more than 2 days overdue,  a stop will be placed on your account preventing new loans, reservations and ILL requests. You can still renew your current loans as long as they have not been reserved by another customer.

You will be prevented from borrowing if your library account has expired. Please see a member of Library staff for further help.

 

What items can't I borrow?

Items which cannot be taken out of the Library are clearly labeled as Reference only, print journals are also for reference use and cannot be borrowed.

 

What if the item I need is not in stock?

The Library may be able to obtain the book you require via the Inter Library Loans Service. This service is available to some categories of students and to university staff. For more information see Inter Library Loans

 

Can someone borrow a book on my behalf?

If you would like someone else to collect items on your behalf, you need to provide them with a signed letter of authorisation stating what permission has been granted, you can use the letter of authority available from the link below. In all cases the third party must present your TUSC with every transaction.

Lost TUSC?

To cancel your TUSC (Teesside University Smart Card) and order a replacement (£5 charge), visit MyTUSC Services, you will need your User name and password. Replacement TUSCs can be collected from the Student Life Building.