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Borrow, Return, Renew

Contact us - Library

For help with a variety of enquiries you can contact the Library by:

  libraryhelp@tees.ac.uk

  @TeesUniLib

  teesunilib 

  Teesside University Library

Check our opening hours

Telephone 01642 342100 (Monday - Friday 9am to 5pm)

Feedback on our services

Urgent help and support for mental health

Fines

Please ensure that you make a note of the due dates and renew or return your loans on time. Although we send reminders and overdue notices, the management of your Library account is your responsibility. Fines are applicable to all Library users.

When charges have been outstanding for 2 days or more, a stop will be placed on your account preventing new loans, reservations and inter library loan requests. You can still renew your current loans as long as they have not been reserved by another customer.

Fines rates

Fines are charged at the following rates:

  • Standard loan 10p per day per item including weekends to a maximum of £3
  • Weekly loan 50p per day per item including weekends to a maximum of £6
  • High demand loan 50p per day per item including weekends  to a maximum of £6
  • Inter library loan 50p per day per item including weekends to a maximun of £6
  • Consultation loan 50p per hour per item including weekends to a maximum of £6
  • iPads loans £5 per hour per item including weekends to a maximum of £75

Miscellaneous charges: Inter library loan (ILL) renewals cost will be added to your Library account when an ILL is successfully renewed.

Paying fines and charges on your Library account

My Account shows any fines and charges you may have incurred. You should pay any outstanding charges as soon as possible to avoid your account being stopped, payment methods are as follows:

  • Log onto My Account using your User name and PIN. Choose the Charges tab and then the Pay button, payment can be via credit/debit card or PayPal. Your Library account will be updated immediately and any stops on your account related to the fine/s will also be removed

Extenuating circumstances?

If you believe you may have extenuating circumstances that have led to fines, please email us at libraryhelp@tees.ac.uk and a Duty Supervisor will get back to you. You may be asked to provide documentary evidence, such as a doctor's note or a letter from a lecturer.