For help with a variety of enquiries you can contact the Library by:
libraryhelp@tees.ac.uk
Check our opening hours
Telephone 01642 342100 (Monday - Friday 9am to 5pm)
Feedback on our services
Please ensure that you make a note of the due dates and renew or return your loans on time. Although we send reminders and overdue notices, the management of your Library account is your responsibility. Fines are applicable to all Library users.
When charges have been outstanding for 2 days or more, a stop will be placed on your account preventing new loans, reservations and inter library loan requests. You can still renew your current loans as long as they have not been reserved by another customer.
Fines are charged at the following rates:
Miscellaneous charges: Inter library loan (ILL) renewals cost will be added to your Library account when an ILL is successfully renewed.
My Account shows any fines and charges you may have incurred. You should pay any outstanding charges as soon as possible to avoid your account being stopped, payment methods are as follows:
If you believe you may have extenuating circumstances that have led to fines, please email us at libraryhelp@tees.ac.uk and a Duty Supervisor will get back to you. You may be asked to provide documentary evidence, such as a doctor's note or a letter from a lecturer.