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Borrow, Return, Renew

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Contact the Library

For help with a variety of enquiries you can contact the Library by:

email iconlibraryhelp@tees.ac.uk

telephone icon01642 342100  (Monday - Friday 9am to 5pm)

  

   

 

 

Find us and check our opening hours

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Urgent help and support for mental health

How to renew

Renew via My Account 24/7

  • Go to My Account from the buttons across the top of the screen.
  • You will need your User name shown on your TUSC e.g. X1234567 to borrow books and your PIN
  • Enter your details and click Logon
  • Select the Loan tab
  • To renew all of your loans, click on the Renew All button
  • For individual renewals, click on the Renew button of the item you wish to renew
  • New dates and a Renewed! button will confirm successful renewals. Messages will display against individual items that could not be renewed or if there is an issue with your account
  • Log Out using the red logout button.

Items can be renewed up to 35 times as long as they haven't been reserved by another customer.

 

Renew at the self service machine

  • Choose the Renew option and enter your PIN
  • To renew all loans - choose the ‘Select All’ button and then the ‘Renew selected’ button
  • To renew selected items - choose which items you wish to renew and then the ‘Renew selected’ button
  • Renewed items will be displayed in green

When you can't renew items

You will not be able to renew your loans if:

  • Your account is stopped due to an overdue loan or charge
  • The item is an Inter Library Loan - see the Inter Library Loans
  • The item has been reserved by another borrower
  • You have reached the renewal limit, items can be renewed up to 35 times. if you reach the renewal limit, the item needs to be returned by the due date, you can borrow it again if it has not been reserved by another borrower.
  • You have tried to input your PIN unsuccessfully more than 10 times.